Apple Gives Directions on What to Do if macOS Massive Sur Causes Set up Errors on 2013 and 2014 MacBook Professional

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Following the discharge of macOS Big Sur final week, numerous 2013 and 2014 MacBook Pro owners discovered that the replace bricked their machines. Affected customers noticed their Macs get caught displaying a black display after making an attempt to put in the brand new software program.

Apple has now addressed this difficulty in a new support document that gives directions on what to do if ‌macOS Massive Sur‌ cannot be put in on a 2013 or 2014 MacBook Professional machine. Apple suggests Mac homeowners experiencing these points unplug exterior gadgets, try restarting, reset the SMC, and reset NVRAM or PRAM. From the assist doc:

  1. Press and maintain the ability button in your Mac for a minimum of 10 seconds, then launch. In case your Mac is on, it turns off.
  2. Unplug all exterior gadgets out of your Mac, together with any shows and USB equipment, and take away any card inserted within the SDXC card slot. Then flip your Mac on.
  3. If the difficulty persists, reset the SMC as described for pocket book computer systems with a nonremovable battery.
  4. If the difficulty persists, reset NVRAM or PRAM.

Apple says if these options don’t work, affected clients ought to contact Apple Support for additional assist with the issue. The doc additionally says that Apple plans to replace the article as extra info turns into obtainable.

To be protected, these with older MacBook Professional fashions from 2013 or 2014 ought to keep away from putting in the ‌macOS Massive Sur‌ replace right now till a extra definitive repair turns into obtainable. Apple as we speak launched a new version of macOS Big Sur 11.0.1, however it’s not clear if this addresses the issues which are being seen with older MacBook Professional fashions.

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